Tag: compensation for holiday illness

£2,400 Secured after Client Contracts Giardiasis in Turkey

Image of a hot air balloon travelling over a mountains blue sea and a small island in Oludeniz Turkey

Our Travel Law team recently secured over £2,000 for a client after they contracted the Giardiasis infection whilst on holiday in Turkey.

Lykia World Hotel

Our client booked to stay at the Lykia World Hotel in Oludeniz, Turkey. The holiday was booked as an all-inclusive package deal with tour operators Thomas Cook.

Just a few days into the holiday however, our client began to feel unwell and started to suffer with various symptoms relating to the Giardiasis infection. Symptoms suffered by our client included:

• Diarrhoea
• Fatigue
• Abdominal cramps
• Nausea
• Vomiting
• Raised Temperature
• Foul smelling burps

Gardiasis infection

Giardiasis is an infection of the digestive system caused by tiny parasites, known as Giardia intestinalis. It is usually contracted through direct contact between people, but can be spread when an infected person doesn’t wash their hands properly after going to the toilet. The parasites are then transferred on to surfaces, utensils or food. The infection can also be contracted through the consumption of contaminated water.

Our client avers that their symptoms were a direct result of the poor level of food and hygiene standards at the Lykia World Hotel. In particular, the claimant refers to an incident in which they were told by hotel staff that fruit and vegetables served were washed with local tap water, which is thought to have cause the Giardiasis infection.

Hotel restaurant – poor hygiene standards

Whilst visiting the hotel restaurant, the claimant noticed numerous worrying hygiene issues, including food that appeared to have been reheated and certain foods that was recycled for use in other meals. Our client also reports that staff did not wear protective gloves when handling food. Meat and fish products also appeared to be partially cooked and reheated, the claimant noted there were lots of flies around the eating areas, as well as the buffet style food being left uncovered for extended periods of time.

However, the poor hygiene standards were not confined solely to the restaurant as our client reports that the bathroom in their hotel suite was very dirty and in a poor state of repair.

On this occasion our expert Travel Law team managed to secure a total of £2,400 in compensation for our client.

Holiday Illness Claims – Expert Advice

If you believe that your holiday illness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:

•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)

For further information on holiday sickness compensation, please take a look at our Package Holiday Claims page.

To discover how much compensation you could be entitled to, call our expert team of travel law solicitors today for instant answers. Whatever your experience with holiday sickness, we may be able to help. Whatever your experience with holiday sickness, we may be able to help. We offer you a FREE no-obligation consultation. Call 0800 888 6 888 or email info@hampsonhughes.com.

Source: NHS Choices

Holidaymaker Receives Compensation for Illness Abroad

Image of blue sea in Majorca with some recreative boats

Our Travel Law team were recently instructed by a client after their Spanish holiday was ruined by illness abroad, brought on by poor food & hygiene standards at their hotel.

All-inclusive holiday

Our client, Nicole, booked a 10 day all-inclusive getaway to the 4* Marina Torrenova Hotel, in the Spanish town of Palma Nova.

Illness abroad

However just a few days into her holiday, Nicole began to feel unwell. Our client suffered with nausea and fatigue, as well as having severe diarrhoea and a sore throat.

Poor food & hygiene standards

Nicole claims that the standards of hygiene within the hotel and its restaurant were very poor. Our client reports witnessing hotel staff, who did not wear gloves when handling food, adding hot food to trays of cold food. According to Nicole, the drinks served at the hotel bar appeared watered down to taste and she believes that the ice cubes put into all drinks were made from local tap water.

Nicole also claims that there was a strong smell of sewage in and around the hotel and that her room was not cleaned regularly, as was expected.

Successful outcome

Our expert Travel Law team secured a total of £1,900 in compensation for our client on this occasion.

Illness abroad claims – expert advice

If you believe that your illness abroad is linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:

•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)

For further information on holiday sickness compensation, please take a look at our Package Holiday Claims page.

To discover how much compensation you could be entitled to, call our expert team of holiday illness solicitors today for instant answers. Whatever your experience with illness abroad, we may be able to help. Call 0800 888 6 888 or email info@hampsonhughes.com for your FREE consultation.