Our Travel Law team were recently instructed by two friends who contracted infective gastroenteritis whilst on holiday in Tunisia.
Our clients made an online booking with Thomson for a 2 week stay at the Club Hotel Riu Marco Polo in Tunisia.
Shortly after arriving at the hotel our clients began to notice evidence of poor hygiene. They advised that there was a particular problem with the food served at the hotel and the buffet food was of an extremely poor standard.
According to our clients, food was left out for long periods of time and often appeared reheated. The eating areas were also infested with flies and wild birds which found their way onto the food.
Three days into the holiday our clients contracted infective gastroenteritis, suffering symptoms of stomach cramps and severe diarrhoea. Medication was purchased from a local pharmacy to help relieve their symptoms.
Our expert Travel Law team secured these clients an overall sum of £4,750 compensation.
Shiamli Mehta-Cronie, Head of Travel Law here at Hampson Hughes said:
“These cases signify another triumph in the battle against the cost cutting exercises of tour operators. It is simply not acceptable to allow them to continue to take money from hard working holiday makers and provide them with sub-standard hygiene practices in return. If you have been struck down by illness while on a package holiday, call us today for your free no obligation consultation.”
Holiday sickness claims – expert advice
If you believe that your holiday illness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:
•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)
For further information on holiday sickness compensation, and to discover how much compensation you could be entitled to, call our expert team of travel law solicitors today for instant answers. Whatever your experience with holiday sickness, we may be able to help. We offer you a FREE no-obligation consultation. Call 0800 888 6 888 or email firstname.lastname@example.org