Our Travel Law team were recently instructed by a client who was struck ill with food poisoning whilst on holiday in Egypt.
The claimant booked an all-inclusive package holiday, for two weeks, at the Tropicana Rosetta & Jasmine Club Hotel in Egypt in April 2015.
Unfortunately, half way into the holiday our client began to suffer from stomach cramps, diarrhoea and vomiting, symptoms which lasted a total of 18 days.
According to the claimant, food in hotel restaurant was under-cooked, was not served at the right temperature and appeared reheated. They claim that food was left out for long periods of time, the restaurant appeared dirty and that the standard and choice of food served at the hotel was poor. According to our client, staff members did not wear gloves when handling the food and eating areas were infested with insects.
They also claim that the furniture and decor in their own hotel room, and that throughout the hotel, was not in good condition.
Our expert Travel Law team managed to secure £2,400 compensation for our client.
Commenting on the claims process and the service they received from us, our client said:
“Quick, easy and worth it! I’m so glad I contacted Hampson Hughes Solicitors.”
Holiday Illness Claims – Expert Advice
If you believe that your holiday illness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:
•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)
For further information on holiday sickness compensation, please see our Package Holiday Claims page.
To discover how much compensation you could be entitled to, call our expert team of travel law solicitors today for instant answers. Whatever your experience with holiday sickness, we may be able to help. We offer you a FREE no-obligation consultation. Call 0800 888 6 888 or email firstname.lastname@example.org.