Current clientNon-client

Why do I have to go for a medical appointment? I saw my GP after the accident happened?
Yes. When anyone makes a claim because they were injured or suffered from a negligent act, the claim they make needs to be valued to know what to claim for. The way an injury claim is valued is based on the injuries and/or suffering the victim suffered. The only way of getting an accurate evaluation of the injuries and/or suffering, is to attend a consultation with a medical expert. The expert at the consultation will look over any injuries you still suffer from and discuss any injuries you may have recovered from. The medical evidence from this expert is essential for a claim for injuries or suffering, as your claim will not be successful without it.

Can I change the date of my medical appointment?
The medical appointments arranged for our clients are done so by the medical expert administration team. They work to very tight schedules, dealing with a large number of medical appointments every week and try to accommodate every person’s appointment as quickly as possible. Therefore, unless absolutely necessary, we would always advise you not to change the date of your medical appointment.

I am no longer injured – why do I have to attend a medical appointment?
Even if you are no longer injured following your accident – maybe it took place some time ago – our medical experts can still assess the physical damage which was caused and how this would have or still could affect your body. We always instruct a medical appointment with every case for this reason.

How long will my case take to complete?
There is no fixed time that any claim will take, as various parts of the claim the opponent’s case will affect the progress. For example, a dispute on liability may mean a claim having to proceed to a trial, to have the decision of a Judge, whereas if liability is admitted, a settlement may be possible at an early stage. What we can promise is that Hampson Hughes will deal with your claim as quickly and efficiently as possible, all the while upholding a high standard in case management and encouraging settlement at every step of the way. 

How do I get an update on my case?
The team who will be working for you here at Hampson Hughes Solicitors will always endeavour to contact you by telephone, email or in writing if there is an update on your case which they believe you need to be made aware of.
In order to save your time, and the costs of calls etc, we would advise you not to continually contact Hampson Hughes Solicitors for updates on your case.

Am I entitled to an incentive?
The details of our incentives can be found here: http://hampsonhughes.com/termsandconditions.html
Unfortunately, incentives are not offered to clients whose cases were opened with Hampson Hughes Solicitors via a claims management company or referrer.

Do you take money from my compensation?
You get 100% compensation for your personal injury case. We do not take any of our legal costs or fees from your compensation, this is all covered by the third party insurance.
The only time we will ever take any money from the overall compensation award is if you request a £1,000 cash advance (t&c’s apply).
This £1,000 will come off the final agreed compensation amount.

Do I have to pay if I lose?
In the unlikely event that your personal injury case is not successfully won by the expert team here at Hampson Hughes Solicitors, you will not have to pay any costs or fees.

Will I have to go to court?
If the claim does go to a trial, you are required to attend. This is simply because you are making the claim and need to be present when the claim is discussed and to answer any questions needed. The claim will not be heard and/or finalised in your absence. If a settlement is reached then the claim will not go to a trial in Court and a claim can settle any time right up until the day of any listed trial. At Hampson Hughes we aim to settle all claims as quickly and amicably as possible, which is a method favoured by the Court. Although it is our aim to try and encourage this settlement, it is not always possible due to various reasons, including disputed liability, dispute of value of the claim, complex issues or other reasons where the opponent may try to avoid satisfying the claim. We will keep you updated as to any progress of settlement, at each stage.

How long will it take to receive my compensation once my case is settled?
We normally advise that once a case it settled, it can take 3 to 6 weeks for you to receive your compensation award in the form of a cheque.