[accordions title="Client FAQs" active=1 event="click" disabled=false autoheight=false]
[accordion title="Why do I have to go for a medical appointment? I saw my GP after the accident happened?"]Yes. When anyone makes a claim because they were injured or suffered from a negligent act, the claim they make needs to be valued to know what to claim for. The way an injury claim is valued is based on the injuries and/or suffering the victim suffered. The only way of getting an accurate evaluation of the injuries and/or suffering, is to attend a consultation with a medical expert. The expert at the consultation will look over any injuries you still suffer from and discuss any injuries you may have recovered from. The medical evidence from this expert is essential for a claim for injuries or suffering, as your claim will not be successful without it.[/accordion]
[accordion title="Can I change the date of my medical appointment?"]The medical appointments arranged for our clients are done so by the medical expert administration team. They work to very tight schedules, dealing with a large number of medical appointments every week and try to accommodate every person’s appointment as quickly as possible. Therefore, unless absolutely necessary, we would always advise you not to change the date of your medical appointment.[/accordion]
[accordion title="I am no longer injured – why do I have to attend a medical appointment?"]Even if you are no longer injured following your accident – maybe it took place some time ago – our medical experts can still assess the physical damage which was caused and how this would have or still could affect your body. We always instruct a medical appointment with every case for this reason.[/accordion]
[accordion title="How long will my case take to complete?"]There is no fixed time that any claim will take, as various parts of the claim the opponent’s case will affect the progress. For example, a dispute on liability may mean a claim having to proceed to a trial, to have the decision of a Judge, whereas if liability is admitted, a settlement may be possible at an early stage. What we can promise is that Hampson Hughes will deal with your claim as quickly and efficiently as possible, all the while upholding a high standard in case management and encouraging settlement at every step of the way.[/accordion]
[accordion title="How do I get an update on my case?"]The team who will be working for you here at Hampson Hughes Solicitors will always endeavour to contact you by telephone, email or in writing if there is an update on your case which they believe you need to be made aware of.
In order to save your time, and the costs of calls etc, we would advise you not to continually contact Hampson Hughes Solicitors for updates on your case.[/accordion]
[accordion title="Am I entitled to an incentive?"]Unfortunately, incentives are not offered to clients whose cases were opened with Hampson Hughes Solicitors via a claims management company or referrer.[/accordion]
[accordion title="Do you take money from my compensation?"]You get 100% compensation for your personal injury case. We do not take any of our legal costs or fees from your compensation, this is all covered by the third party insurance.
The only time we will ever take any money from the overall compensation award is if you request a £1,000 cash advance (t&c’s apply).
This £1,000 will come off the final agreed compensation amount.[/accordion]
[accordion title="Do I have to pay if I lose?"]In the unlikely event that your personal injury case is not successfully won by the expert team here at Hampson Hughes Solicitors, you will not have to pay any costs or fees.[/accordion]
[accordion title="Will I have to go to court?"]If the claim does go to a trial, you are required to attend. This is simply because you are making the claim and need to be present when the claim is discussed and to answer any questions needed. The claim will not be heard and/or finalised in your absence. If a settlement is reached then the claim will not go to a trial in Court and a claim can settle any time right up until the day of any listed trial. At Hampson Hughes we aim to settle all claims as quickly and amicably as possible, which is a method favoured by the Court. Although it is our aim to try and encourage this settlement, it is not always possible due to various reasons, including disputed liability, dispute of value of the claim, complex issues or other reasons where the opponent may try to avoid satisfying the claim. We will keep you updated as to any progress of settlement, at each stage.[/accordion]
[accordion title="How long will it take to receive my compensation once my case is settled?"]We normally advise that once a case it settled, it can take 3 to 6 weeks for you to receive your compensation award in the form of a cheque.[/accordion]
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[accordions title="Non-Client FAQs" active=1 event="click" disabled=false autoheight=false]
[accordion title="What will I have to do if I make claim?"]We handle everything for you. You will need to hold a telephone conversation with one of our First Response Advisors, who are specially trained to obtain the information required for your case to get started. They will send you out letters confirming the process. You will also be required to make a statement, where an evidence specialist will take a statement from you, either over the telephone or in person. From here you can rest assured that we will take care of everything, as our expert team works away to win your case. We keep contacting you to a minimum to avoid unnecessary disruption to your daily life and will provide updates when needed, at the vital points of the claim.[/accordion]
[accordion title="Do I have to attend a medical appointment arranged by Hampson Hughes Solicitors?"]Yes. When anyone makes a claim because they were injured or suffered from a negligent act, the claim they make needs to be valued to know what to claim for. The way an injury claim is valued is based on the injuries and/or suffering the victim suffered. The only way of getting an accurate evaluation of the injuries and/or suffering, is to attend a consultation with a medical expert. The expert at the consultation will look over any injuries you still suffer from and discuss any injuries you may have recovered from. The medical evidence from this expert is essential for a claim for injuries or suffering, as your claim will not be successful without it.[/accordion]
[accordion title="Do you represent people involved in personal injury and medical negligence all over the country?"]Yes, we are proud to have represented thousands and thousands of clients all over the country for their personal injury cases and we will continue to do so.
Due to different laws in England & Scotland, we are not able to represent clients who have suffered personal injury who live in Scotland.[/accordion]
[accordion title="Will I have to go to court?"]If the claim does go to a trial, you are required to attend. This is simply because you are making the claim and need to be present when the claim is discussed and to answer any questions needed. The claim will not be heard and/or finalised in your absence. If a settlement is reached then the claim will not go to a trial in Court and a claim can settle any time right up until the day of any listed trial. At Hampson Hughes we aim to settle all claims as quickly and amicably as possible, which is a method favoured by the Court. Although it is our aim to try and encourage this settlement, it is not always possible due to various reasons, including disputed liability, dispute of value of the claim, complex issues or other reasons where the opponent may try to avoid satisfying the claim. We will keep you updated as to any progress of settlement, at each stage.[/accordion]
[accordion title="What does ‘liability’ mean?"]Liability is a word used to describe fault. When we ‘assess liability’ we look into who was at fault or ‘negligent’ and who caused the incident, from which you suffered an injury and/or suffering. When the opponent is at fault and admit they were at fault, they will ‘admit liability’. When the opponent intends to argue they were not fully at fault, they will ‘deny liability’.[/accordion]
[accordion title="Do I have to pay if I lose?"]In the unlikely event that your personal injury case is not successfully won by the expert team here at Hampson Hughes Solicitors, you will not have to pay any costs or fees. As your initial paperwork will confirm, you are covered with a no win no fee agreement as well as a policy of legal insurance, to protect you against any cost risks in any event.[/accordion]
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