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Customer Care Questionnaire

Customer Care Questionnaire

Hi

To assist us in maintaining our quality of service please spare a few moments to complete the following questions

Your Details

First name:

Last name:

Your file reference No.:

A few quick
questions...

Are you satisfied with the service you have received from Hampson Hughes Solicitors?

YesNo

Would you consider using Hampson Hughes Solicitors again?

YesNo

Would you recommend Hampson Hughes Solicitors to family and friends?

YesNo

Do you feel our staff were polite and courteous to you at all times?

YesNo

Do you feel that you received regular updates on the progress of your case?

YesNo

Do you feel our service could be improved?

YesNo

If yes, please tell us in what way our service could be improved.

If no, would you agree to our publishing a success story in relation to your claim (including a brief synopsis of the case and the amount of compensation secured for use on our website & social media)?

YesNo

If yes, would you agree to our publishing your name?

YesNo

Finally, would you like to add a supportive quote to accompany this success story?

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