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Holiday Illness Claims

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Has illness ruined your holiday?

Compensation for holiday illness may be available where your symptoms are linked to poor food hygiene standards within your package deal hotel. If you are unsure as to whether the details of your holiday qualify as a package deal, speak to our expert team of personal injury solicitors today to discover how we may be able to help you. Remember, we offer a FREE no-obligation consultation with regards to any possible holiday illness claims.

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Mon to Fri: 8:00am - 8:00pm

Sat to Sun: 9:00am - 5:00pm


  • What causes can lead to a holiday illness claim?

    There are numerous factors relating to poor food and hygiene standards within your hotel that may cause you to become ill and qualify as a holiday illness claim. Be cautious if you notice any of the following:

    • Food that has been left uncovered for long periods of time
    • Restaurant staff not wearing gloves when handling foods
    • Food that has been reheated from an earlier meal service
    • Drinks that have been watered down with local tap water
    • Ice in drinks made from local tap water
    • Stray or wild animals walking around the hotel grounds
  • What are the most common symptoms of holiday illness?

    The main causes of holiday illness include contact with foods that have not been stored or cooked at the correct temperature, and cross-contamination of surfaces and utensils. Depending on the type of holiday illness you have contracted, and depending on your level of exposure to certain bacteria, your symptoms may develop within an hour or days. You may be eligible for holiday illness compensation If you have suffered from any of the following:

    • Nausea
    • Vomiting
    • Diarrhoea
    • Fever & chills
    • Abdominal pain
    • Muscle weakness/stiffness

    In some extreme cases, holidaymakers may contract more serious illnesses such as E. Coli, Salmonella and Campylobacter. Whatever your specific illness, you should seek advice from one of our expert holiday claims solicitors on your options.

  • Where are the most holiday illness claims linked to?

    For more information on this, you can check out our new interactive map tool, which can help you to discover where there have been the most holiday illness claims, worldwide.

  • How much is your holiday illness claim worth?

    £737 – £3,190:     

    • Pain, stomach cramps, diarrhoea
    • Symptoms diminish over several days or weeks)

    £3,190 – £7,700:   

    • Discomfort, stomach cramps, fatigue
    • Hospital admission
    • Symptoms diminish over several days or weeks

    £7,700 – £15,510:

    • Severe pain, vomiting, diarrhoea
    • Hospital admission
    • Symptoms diminish over a number of weeks
    • Some continuing impact on ability to enjoy life

    £31,075 – £42,460

    • Severe pain, vomiting, diarrhoea
    • Hospital admission for days or weeks
    • Symptoms diminish over a number of weeks or months
    • Some continuing impact on ability to enjoy life
  • What evidence do I need to support a holiday illness claim?

    You may not feel physically able to begin your claim until you return home. However, where possible, Hampson Hughes Solicitors team of holiday claims solicitors can advise on gathering evidence in support of your holiday illness claim:

    • Report any instance of suspected holiday illness to your holiday rep and hotel
    • Report any poor food hygiene to your holiday rep and hotel
    • Request that your comments are officially noted – request a copy
    • Take photos or videos showing any suspected poor food hygiene
    • Keep receipts for any out of pocket expenses you may incur
    • Keep note of any relevant times, dates, and names
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Customer Story

Kelly claimed £23,000 and changed her life. She started by taking our free 30 second claim test and found out how much compensation she was entitled to.

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What our customers are saying…

Fantastic service, the attention to all the details was super impressive. They kept me updated throughout the whole process and got my case solved really quickly. I can't recommend them highly enough!

Stephen McNorton

Great service from start to finish. My solicitor was always happy to explain what was happening and in the end, he got me more compensation than what the insurance company were going to offer me. Glad I used them to look after my claim and I've just had my cheque earlier than expected today!!

Pete Smith

I would like to say huge thanks for all staff from Hampson Hughes Solicitors for the Services which I received during my claim. I highly recommended to others and consider to use again in future if need it. You very professional and polite and helpful.

Piotr Operacz

Why use Hampson Hughes

At Hampson Hughes Solicitors we believe that if you have been injured in an accident that wasn’t your fault you deserve access to legal support. Our objective is to ensure we recover the maximum amount of personal injury compensation you deserve. We can help secure access to expert rehabilitation services to ensure that you have the quickest recovery possible. We can ensure you are compensated for any losses you may have suffered, from out of pocket expenses to loss of enjoyment and loss of earnings as a result of your personal injury.

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We offer a free legal consultation
to every potential client

No Win No Fee

Many of our claims are offered on
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Claim Process

Each case will have its own individual elements to consider, but the general process for pursuing a compensation claim with Hampson Hughes involves the following steps.

Our 6 steps
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Initial Enquiry

Once you get in touch, we can offer you a free consultation with the relevant specialist solicitor for your case.


Case Acceptance

Should we advise your claim is worth pursuing, and you choose our services, we will begin claim preparation.


Medical Records

We will help you to access and obtain all of the required medical evidence in support of your compensation claim.



Once we have submitted the claim to the defendant, we can begin negotiations on reaching a settlement.


Court Proceedings

Should no settlement be reached, your claim will proceed to court with a view to obtaining a favourable settlement.



Should your claim be successful and compensation be awarded, you should receive it within 14-28 days.

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