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Whiplash Injury Claims

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Your Guide to Making a Whiplash Injury Claim

Having suffered a whiplash injury due to a road traffic accident that was not your fault, you may be entitled to make a whiplash injury claim. At Hampson Hughes Solicitors in Liverpool, our specialist solicitor team of whiplash compensation solicitors will guide you through the whiplash claims process, as we have for many clients in Liverpool and across the UK.

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Mon to Fri: 8:00am - 8:00pm

Sat to Sun: 9:00am - 5:00pm

We will discuss your whiplash compensation claim with you in terms that you will understand and will be able to give you an idea as to how much compensation for whiplash you can expect to receive in a successful case. The amounts of whiplash compensation will vary from case to case, but claim amounts can include:

Claim AreaType of InjuryExpected Compensation
Severe Neck InjuriesSevere neck injuries - incomplete paraplegia, serious fractures, tissue damage, chronic pain£39,870 to around £130,060
Moderate Neck InjuriesModerate injuries - fractures or dislocations, soft tissue, wrenching-type injury, disc lesion£12,050 to £33,750
Injuries which may have accelerated a pre-existing condition over a shorter period of time£6,920 to £12,050
Minor Neck InjuriesMinor Neck Injuries Minor neck injury where a full recovery takes place
within a period of about 1 to 2 years
£3,810 to £6,920
Minor neck injury where a full recovery takes place
between 3 months and a year
£2,150 to £3,810
Minor neck injury where full recovery is made within 3 monthsUp to £2,150

The main reason a whiplash injury claim will vary from one person to the next is due to the precise nature of the injuries related to a case of whiplash. In most whiplash claims Liverpool cases, a person will suffer neck pain, lower back pain, headaches, bouts of dizziness and pain or discomfort in both the arms and legs. Some victims of whiplash will also suffer at night time and are unable to sleep well. The symptoms of whiplash might appear the day of an accident, or may take a few days to develop. There is no set course and every person is unique.

You can find out more about making a whiplash injury claim by reading the information below:

  • How Is a Whiplash Claim Calculated?

    Whiplash claims, if successful, will be broken down into two areas of compensation:

    General Damages – compensation for pain, suffering and loss of amenity caused as a result of the accident

    Special Damages – these cover all out of pocket expenses relating to your whiplash injury claim.

    The injury element of whiplash compensation can be seen in the table above, with Special Damages made up of:

    • Medical Expenses – covering the cost of specialist care, future rehabilitation costs and private healthcare
    • Financial Losses – such as past and future loss of earnings
    • Travel Expenses – including all transportation between hospital and home
    • Gratuitous Care – Assistance and care during recovery process

    Due to the complexities and individual nature of every whiplash compensation claim, it is important that our team of solicitors has as much relevant information from you as possible when you enquire with us about making a whiplash claim. This will assist in our negotiations with the insurer of the other party and will allow us to seek the maximum compensation possible to aid your recovery.

  • How Much Will the Whiplash Claims Process Cost Me?

    Making a whiplash compensation claim will include a cost and might seem prohibitive and a stumbling block at first, but we are here to make sure you have all the help you need. Give our whiplash claims Liverpool team a call and we can talk through all available funding options for you, including any relevant insurance policies that cover the cost of a legal claim. In the majority of cases we can act on a ‘No Win, No Fee’ basis in the form of a CFA (Conditional Fee Agreement). A CFA ensures that, should your claim for whiplash compensation be unsuccessful, you will not pay a penny towards the associated costs.

  • Is There a Time Limit on Making a Whiplash Injury Claim?

    As with many other accident claims, you have a time limit on making claims for compensation of this nature. In order to make whiplash claims, you have to begin proceedings within three years of the incident that caused your injuries. However, if you were under the age of 18 at the time of the incident, there are two options:

    • either a parent or guardian can make a claim on your behalf, or
    • you have three years from your 18th birthday in which to make a claim

    We completely understand that every single case of whiplash compensation is unique and different to the next. You may have been involved in a low impact collision that caused symptoms that lasted only a few weeks, or you may have been involved in a heavy collision, at high speed, causing more serious injuries. Whatever your circumstances, it is best to get in touch with a specialist solicitor as soon as you think you may have cause to make a claim.

  • How Do I Find the Right Legal Help With Making a Claim?

    Our team at Hampson Hughes has vast experience in assisting individuals seeking whiplash compensation. If you would like expert advice and guidance you can call us today on 0151 236 1222 or email [email protected]  and we’ll be happy to talk through your specific situation and injuries. We look forward to assisting you with your whiplash claim.

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Customer Story

Kelly claimed £23,000 and changed her life. She started by taking our free 30 second claim test and found out how much compensation she was entitled to.

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What our customers are saying…

I would like to say huge thanks for all staff from Hampson Hughes Solicitors for the Services which I received during my claim. I highly recommended to others and consider to use again in future if need it. You very professional and polite and helpful.

Piotr Operacz

Great service from start to finish. My solicitor was always happy to explain what was happening and in the end, he got me more compensation than what the insurance company were going to offer me. Glad I used them to look after my claim and I've just had my cheque earlier than expected today!!

Pete Smith

Fantastic service, the attention to all the details was super impressive. They kept me updated throughout the whole process and got my case solved really quickly. I can't recommend them highly enough!

Stephen McNorton

Why use Hampson Hughes

At Hampson Hughes Solicitors we believe that if you have been injured in an accident that wasn’t your fault you deserve access to legal support. Our objective is to ensure we recover the maximum amount of personal injury compensation you deserve. We can help secure access to expert rehabilitation services to ensure that you have the quickest recovery possible. We can ensure you are compensated for any losses you may have suffered, from out of pocket expenses to loss of enjoyment and loss of earnings as a result of your personal injury.

Free Advice

We offer a free legal consultation
to every potential client

No Win No Fee

Many of our claims are offered on
No Win No Fee payment terms

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Our free compensation calculator
allows you to check your claim estimate

Claim Process

Each case will have its own individual elements to consider, but the general process for pursuing a compensation claim with Hampson Hughes involves the following steps.

Our 6 steps
to justice


Initial Enquiry

Once you get in touch, we can offer you a free consultation with the relevant specialist solicitor for your case.


Case Acceptance

Should we advise your claim is worth pursuing, and you choose our services, we will begin claim preparation.


Medical Records

We will help you to access and obtain all of the required medical evidence in support of your compensation claim.



Once we have submitted the claim to the defendant, we can begin negotiations on reaching a settlement.


Court Proceedings

Should no settlement be reached, your claim will proceed to court with a view to obtaining a favourable settlement.



Should your claim be successful and compensation be awarded, you should receive it within 14-28 days.

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Hampson Hughes Stats

We’ve established a great track record in our industry having helped many clients with their personal injury or medical negligence claims. Here are some of the key numbers that tell our story so far.


of our clients were
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