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Care Home Compensation Claims

Care homes and nursing homes have a legal obligation to ensure that all residents are safe, comfortable and, most importantly, unharmed. Unfortunately, many care homes across the UK have come under scrutiny in recent years with reports of poor care worker standards, levels of negligence and, in severe cases, even abuse.

Placing a family member or loved one into a care home can often be a difficult decision to make, and your choice will have been made in the confidence that a certain level of care will be provided. So, if this trust is broken, you will not only feel that your loved one has been let down, but you will also feel that your trust has been betrayed.

Care home negligence cases

Care home negligence doesn’t just include mistreatment and abuse, it can also include injuries sustained as a result of staff errors or failures. In December 2017, 103-year-old Barbara Doodson, a resident at Reinbek care home in Stockport, sadly passed away after suffering a fall when she was left alone in a care home garden for two hours. Unfortunately, though the care home had been rated as good at its two previous inspections, this incident may have been prevented with better staff supervision.

Other care home negligence cases have included:

  • Failing to provide regular bathing, washing and cleaning
  • Failure to provide suitable lifting aids, medication or medical attention when needed
  • Failure to provide clean bedding and clothing
  • Failure to provide enough food or water, which may lead to dehydration and malnutrition
  • Failure to provide enough supervision to avoid falls and other injuries
  • Failure to prevent pressure sores or ulcers
  • Physical abuse, including; assault and bullying, lack of patient care, threatening behaviour, withholding physical care or medical attention.

Care Home Injury and Negligence Compensation

Unfortunately, however vigilant you are when choosing a care home for your family member or loved one, incidents can happen.

If you, or your loved one, has suffered mistreatment or sustained an injury while a resident at a care home that wasn’t your fault, Hampson Hughes’ team of expert serious injury lawyers may be able to help. For free, confidential and no obligation advice about care home negligence claims, call us today on 0151 236 1222.


Why use Hampson Hughes

At Hampson Hughes Solicitors we believe that if you have been injured in an accident that wasn’t your fault you deserve access to legal support. Our objective is to ensure we recover the maximum amount of personal injury compensation you deserve. We can help secure access to expert rehabilitation services to ensure that you have the quickest recovery possible. We can ensure you are compensated for any losses you may have suffered, from out of pocket expenses to loss of enjoyment and loss of earnings as a result of your personal injury.

Free Advice

We offer a free legal consultation
to every potential client

No Win No Fee

Many of our claims are offered on
No Win No Fee payment terms

Check your claim

Our free compensation calculator
allows you to check your claim estimate

Claim Process

Each case will have its own individual elements to consider, but the general process for pursuing a compensation claim with Hampson Hughes involves the following steps.

Our 6 steps
to justice


Initial Enquiry

Once you get in touch, we can offer you a free consultation with the relevant specialist solicitor for your case.


Case Acceptance

Should we advise your claim is worth pursuing, and you choose our services, we will begin claim preparation.


Medical Records

We will help you to access and obtain all of the required medical evidence in support of your compensation claim.



Once we have submitted the claim to the defendant, we can begin negotiations on reaching a settlement.


Court Proceedings

Should no settlement be reached, your claim will proceed to court with a view to obtaining a favourable settlement.



Should your claim be successful and compensation be awarded, you should receive it within 14-28 days.

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Claim Now!

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Take the 30 Second Claim Test

Find out if you qualify to make a
No Win No Fee claim for injury compensation.

Hampson Hughes Stats

We’ve established a great track record in our industry having helped many clients with their personal injury or medical negligence claims. Here are some of the key numbers that tell our story so far.


of our clients were
completely satisfied


of our clients would
use us again


of our clients would
recommend our services


in compensation
won for our clients

Take the 30 Second Claim Test

Find out if you qualify to make a No Win No Fee claim for injury compensation:

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