Start Your Claim Today

Send us your details, and one of our experts will be in touch.

Successfull form submission tick

Thanks for your details!

One of our legal specialists will review your details and call you back within 24 hours to discuss this further.

Alternatively to speak to a specialist
for FREE call us now on

Successfull form submission tick

Thanks for your feedback!

We take all of our feedback seriously so we can learn what we're doing right, wrong and how we can improve.

If you would like to speak to us regarding your feedback please email us at

Baby Death – Ambulance Crew Failings

Four-month-old Lacey Marie Poton died following a series of regrettable events involving Bristol Hospital and South Western Ambulance Service.

What Happened?

Lacey was fitted with a cardiac catheter at Bristol Hospital. The next day, Lacey was sent home.

Upon arriving home, her mother noticed that Lacey looked ill, and rang the hospital. She received instructions to take Lacey to the family GP, but was told at the practice to rush Lacey into A&E.

A registrar cardiologist at the A&E department of Bristol Hospital did not agree that Lacey should be admitted, and the four-month old was sent home.

Within 10 minutes of returning home, Lacey suffered what is suspected to have been a cardiac arrest, and an ambulance was called.


The ambulance crew did not treat the case as an emergency, and blue lights were not used at any stage of the journey – meaning prolonged travel times.

Suitable monitoring equipment was not on board the vehicle, and the student paramedic tasked with taking notes – for the eyes of hospital staff – did not produce a sufficient recording of events.

Furthermore, the hospital was not made aware of Lacey’s imminent arrival, and 45 minutes passed before a cardiologist was available.

Lacey died early the next day.

Following these events, the lead paramedic has been retained on “restricted practice” – he is not able to provide medical services without the supervision of a senior colleague.

Source: View Article

Free Advice

We offer a free legal consultation
to every potential client

No Win No Fee

Many of our claims are offered on
No Win No Fee payment terms

Use our App

Our Free App allows you to
manage your compensation claim

Landscape TrustPilot Widget Mobile Landscape TrustPilot Widget


of our clients were
completely satisfied


of our clients would
use us again


of our clients would
recommend our services


in compensation
recovered for our clients

Screenshot of the Claim Test used to check if you have a claim

Find out how much you can claim with our compensation calculator

It's really quick and easy, find out in 30 seconds.

See what you're owed!
Call us FREE on

or request a call back