Successfull form submission tick

Thanks for your details!

One of our legal specialists will review your details and call you back within 24 hours to discuss this further.

Alternatively to speak to a specialist
for FREE call us now on 0800 888 6888

Successfull form submission tick

Thanks for your feedback!

We take all of our feedback seriously so we can learn what we're doing right, wrong and how we can improve.

If you would like to speak to us regarding your feedback please email us at

Woman Wins £15,000 in Dental Negligence Compensation

A woman has recently been awarded £15,000 in dental negligence compensation after her Torquay dentist failed to adequately treat her tooth decay.

Dental negligence in Torquay

28 year old Hannah Dallywater was left with severe toothache, infections and three severely damaged teeth after her dentist, Dr Porter, failed to provide her with the correct treatment despite numerous check ups.

Mrs Dallywater was Dr Porter’s patient between 2006 and 2012, and the beauty therapist even underwent a root canal with the dentist.

Mrs Dallywater said:

“I always trusted Dr Porter. During the time I was her patient I had root canal treatment and some restorative work but never thought there was anything major to worry about. After all, you expect your dentist to spot problems and carry out the treatment you need. She was my long-term dentist so I always believed I was in safe hands and had healthy teeth.”

New dentist

In 2015 Mrs Dallywater moved away from Torquay to Hastings, Essex, and sought a new dentist with the move. However, problems soon started to become apparent. She went on to say:

“I had chipped a tooth and needed root canal treatment. Unfortunately when my new dentist was undertaking the procedure he left a dental instrument inside my tooth. I was shocked by what had happened and the potential consequences, so I contacted solicitors.”

Legal advice

After examining Mrs Dallywater’s dental records, she was advised that a case should be brought against Dr Porter rather than her new dentist. Her dental records showed that decay had been present in two of her teeth as far back as 2006, but that Dr Porter did nothing to fix them. The dentist also carried out poor root canal treatment on another of Mrs Dallywater’s teeth, causing damage.

With the above factors in mind, the 28 year old was advised that it was Dr Porter who was ultimately responsible for the problems that she was now facing.

Mrs Dallywater went on to say:

“It is unbelievable. I had regularly been suffering from toothache, infections and pain in my gums, but was always told everything was fine. But in reality Dr Porter had never been providing adequate treatment. Her inaction over many years made my problems worse and three teeth have been seriously damaged that should have been perfectly healthy.

“It’s horrible and I feel like putting my face down when I talk to people or smile because I am so self-conscious about the gap. I worry my teeth are weak, so feel I have to be careful when eating in case they break off. I also feel paranoid about my dental health so I am constantly brushing my teeth or using mouthwash.

“I work in the beauty industry where how you look is important, and people don’t expect you to have a gap when you smile.

“It is also upsetting when people imply that it must all be my fault in some way and that I can’t have looked after my teeth properly. But this couldn’t be further from the truth. It is all because Dr Porter failed to spot decay that was clearly visible for years. I never used to mind going to the dentist but I do now, and I will be spending a lot more time in a dentist’s chair thanks to Dr Porter.”

According to, the dentist did not admit admit liability. A total of £15,000 in dental negligence compensation was settled out of court.

Dental negligence compensation claims – expert advice

Dental negligence compensation may be available if you have experienced any unnecessary discomfort as a direct result of the actions taken by your dentist. This could include any situation in which your dentist has failed to treat your symptoms within a reasonable time-frame.

If you believe that your symptoms are linked to negligence, our expert team of dental negligence compensation solicitors could help you to secure maximum personal injury compensation. Call 0800 888 6888 or send an email to for instant advice.


Why use Hampson Hughes

At Hampson Hughes Solicitors we believe that if you have been injured in an accident that wasn’t your fault you deserve access to legal support. Our objective is to ensure we recover the maximum amount of personal injury compensation you deserve. We can help secure access to expert rehabilitation services to ensure that you have the quickest recovery possible. We can ensure you are compensated for any losses you may have suffered, from out of pocket expenses to loss of enjoyment and loss of earnings as a result of your personal injury.

Free Advice

We offer a free legal consultation
to every potential client

No Win No Fee

Many of our claims are offered on
No Win No Fee payment terms

Check your claim

Our free compensation calculator
allows you to check your claim estimate

Claim Process

Each case will have its own individual elements to consider, but the general process for pursuing a compensation claim with Hampson Hughes involves the following steps.

Our 6 steps
to justice


Initial Enquiry

Once you get in touch, we can offer you a free consultation with the relevant specialist solicitor for your case.


Case Acceptance

Should we advise your claim is worth pursuing, and you choose our services, we will begin claim preparation.


Medical Records

We will help you to access and obtain all of the required medical evidence in support of your compensation claim.



Once we have submitted the claim to the defendant, we can begin negotiations on reaching a settlement.


Court Proceedings

Should no settlement be reached, your claim will proceed to court with a view to obtaining a favourable settlement.



Should your claim be successful and compensation be awarded, you should receive it within 14-28 days.

Start Your
Claim Now!

Get In Touch

Take the 30 Second Claim Test

Find out if you qualify to make a
No Win No Fee claim for injury compensation.

Hampson Hughes Stats

We’ve established a great track record in our industry having helped many clients with their personal injury or medical negligence claims. Here are some of the key numbers that tell our story so far.


of our clients were
completely satisfied


of our clients would
use us again


of our clients would
recommend our services


in compensation
won for our clients

Take the 30 Second Claim Test

Find out if you qualify to make a No Win No Fee claim for injury compensation:

Check online | Instant answer | Know where you stand

Try The Test
Screenshot of the Claim Test used to check if you have a claim
Call us FREE on
0800 888 6888
or request a call back
contact us