PPI complaints still rolling in

Figures released by the Financial Ombudsman Service (FOS) last month indicate that the issue of mis-sold Payment Protection Insurance (PPI) is far from over – although the amount of complaints received is gradually falling.

In a snapshot of complaint figures for the first quarter of the 2015-16 financial year, FOS revealed that it received 62,105 enquiries about PPI between April and June. This works out at over 4,000 complaints per week, which led to 49,377 new cases being opened.

The statistics also revealed that PPI-related enquiries accounted for 55% of all the complaints received by the Ombudsman over this period.

The Ombudsman releases its complaints data on a quarterly basis and it is always accessible to the public: Financial Ombudsman

The PPI scandal has been ongoing for over a decade, but that doesn’t mean it is too late to claim. Of over £22bn set aside by the banks for redress, £11.5bn has been paid out so far.

PPI claims – specialist advice and guidance

The percentage of complaints that led to new cases was almost 80%. If you think you might have been mis-sold PPI, there is a strong chance that you have been.

Don’t hesitate to get in touch with our specialist team today. Remember, we offer you a FREE no-obligation consultation. Call today 0800 888 6888 or email

Please see our Financial Mis-selling service page for more information and statistics on all things PPI.