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PPI complaints still rolling in

Figures released by the Financial Ombudsman Service (FOS) last month indicate that the issue of mis-sold Payment Protection Insurance (PPI) is far from over – although the amount of complaints received is gradually falling.

In a snapshot of complaint figures for the first quarter of the 2015-16 financial year, FOS revealed that it received 62,105 enquiries about PPI between April and June. This works out at over 4,000 complaints per week, which led to 49,377 new cases being opened.

The statistics also revealed that PPI-related enquiries accounted for 55% of all the complaints received by the Ombudsman over this period.

The Ombudsman releases its complaints data on a quarterly basis and it is always accessible to the public: Financial Ombudsman

The PPI scandal has been ongoing for over a decade, but that doesn’t mean it is too late to claim. Of over £22bn set aside by the banks for redress, £11.5bn has been paid out so far.

PPI claims – specialist advice and guidance

The percentage of complaints that led to new cases was almost 80%. If you think you might have been mis-sold PPI, there is a strong chance that you have been.

Don’t hesitate to get in touch with our specialist team today. Remember, we offer you a FREE no-obligation consultation. Call today 0800 888 6888 or email

Please see our Financial Mis-selling service page for more information and statistics on all things PPI.

Why use Hampson Hughes

At Hampson Hughes Solicitors we believe that if you have been injured in an accident that wasn’t your fault you deserve access to legal support. Our objective is to ensure we recover the maximum amount of personal injury compensation you deserve. We can help secure access to expert rehabilitation services to ensure that you have the quickest recovery possible. We can ensure you are compensated for any losses you may have suffered, from out of pocket expenses to loss of enjoyment and loss of earnings as a result of your personal injury.

Free Advice

We offer a free legal consultation
to every potential client

No Win No Fee

Many of our claims are offered on
No Win No Fee payment terms

Use our App

Our Free App allows you to
manage your compensation claim

Claim Process

Each case will have its own individual elements to consider, but the general process for pursuing a compensation claim with Hampson Hughes involves the following steps.

Our 6 steps
to justice


Initial Enquiry

Once you get in touch, we can offer you a free consultation with the relevant specialist solicitor for your case.


Case Acceptance

Should we advise your claim is worth pursuing, and you choose our services, we will begin claim preparation.


Medical Records

We will help you to access and obtain all of the required medical evidence in support of your compensation claim.



Once we have submitted the claim to the defendant, we can begin negotiations on reaching a settlement.


Court Proceedings

Should no settlement be reached, your claim will proceed to court with a view to obtaining a favourable settlement.



Should your claim be successful and compensation be awarded, you should receive it within 14-28 days.

Start Your
Claim Now!

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Hampson Hughes Stats

We’ve established a great track record in our industry having helped many clients with their personal injury or medical negligence claims. Here are some of the key numbers that tell our story so far.


of our clients were
completely satisfied


of our clients would
use us again


of our clients would
recommend our services


in compensation
won for our clients

Screenshot of the Claim Test used to check if you have a claim

Find out how much you can claim with our compensation calculator

It's really quick and easy, find out in 30 seconds.

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