Start Your Claim Today

Send us your details, and one of our experts will be in touch.

Successfull form submission tick

Thanks for your details!

One of our legal specialists will review your details and call you back within 24 hours to discuss this further.

Alternatively to speak to a specialist
for FREE call us now on

Successfull form submission tick

Thanks for your feedback!

We take all of our feedback seriously so we can learn what we're doing right, wrong and how we can improve.

If you would like to speak to us regarding your feedback please email us at

Pensioners supermarket fall leads to over £8,000 pay-out

A retired head teacher dislocated her shoulder, after falling over a discarded cardboard box in a LIDL supermarket in Crowborough, East Sussex.

What happened?

Jennifer Mills was shopping with her husband in the Beacon Road branch in September 2010 when the incident happened.

Upon returning to the checkouts to meet her husband, the 72-year-old fell over a stray cardboard box, which had been abandoned next to an unloaded, unattended pallet which was partially blocking the aisle.

The Grandmother of six was left lying in agony for almost an hour on the supermarket shop floor until an ambulance arrived, rushing her to the Princess Royal Hospital A&E unit.

She sustained numerous injuries including a dislocated shoulder, a sprain to her right thumb and multiple cuts and bruises.

What was the outcome?

As a result of the accident, Mrs Mills now struggles with everyday tasks.

LIDL’s representatives accepted full liability for the incident and agreed an out-of-court settlement of more that £8,000, as well as additional funds to pay for the physiotherapy required as part of Mrs Mills’ recovery.

Mrs Mills’ solicitor said:

“Supermarkets, shops and other public places have a fundamental
duty to ensure they are providing a safe environment for
the people who use them, this includes both
customers and members of staff.”

If you have been affected by an accident at work, and you would like expert advice, contact Hampson Hughes Solicitors today on 0800 888 6888 or email

Source: View article

Free Advice

We offer a free legal consultation
to every potential client

No Win No Fee

Many of our claims are offered on
No Win No Fee payment terms

Use our App

Our Free App allows you to
manage your compensation claim

Landscape TrustPilot Widget Mobile Landscape TrustPilot Widget

9/10

of our clients were
completely satisfied

9/10

of our clients would
use us again

9/10

of our clients would
recommend our services

65M

in compensation
recovered for our clients

Screenshot of the Claim Test used to check if you have a claim

Find out how much you can claim with our compensation calculator

It's really quick and easy, find out in 30 seconds.

See what you're owed!
Call us FREE on

or request a call back