Start Your Claim Today

Send us your details, and one of our experts will be in touch.

Successfull form submission tick

Thanks for your details!

One of our legal specialists will review your details and call you back within 24 hours to discuss this further.

Alternatively to speak to a specialist
for FREE call us now on

Successfull form submission tick

Thanks for your feedback!

We take all of our feedback seriously so we can learn what we're doing right, wrong and how we can improve.

If you would like to speak to us regarding your feedback please email us at

Road Traffic Accidents: the whiplash reforms

The RTA reforms, more commonly known as the whiplash reforms, will change the way low-value personal injury claims arising from road traffic accidents are handled.

Acting as an update of the Civil Liberty Act 2018, the package of measures were initially scheduled to come into force in April 2020; however, last month the Government announced it was pushing back the implementation of the reforms until May 2021. But what are the reforms and how will they affect claims going forward?



The Ministry of Justice (MoJ) announced it was planning on bringing in the long-awaited increase of the small claims limit for road traffic accidents from £1,000 to £5,000 at the start of 2020. This means that those claiming for incidents with a compensation value of less than £5,000 would no longer be able to recover the costs incurred by hiring legal representation, meaning many claiming motorists will have to represent themselves.

Further legislative changes include banning claims being settled without a medical assessment. The MoJ states the aim for the changes is to reduce insurance costs for motorists by tackling the continuing high number and cost of whiplash claims. However, there are concerns that these will mean, due to the lack of experience people have within a legal setting, significantly fewer people will receive compensation for injuries incurred from an accident that wasn’t their fault.

In order to help mitigate this, the MoJ has rolled out plans for an online self-service portal, Official Injury Claim, for managing RTA claims under £5,000 that hopes to streamline the process for future claimants.



At Hampson Hughes, we are committed to supporting our clients throughout their claim; however, once the reforms come into place we understand that some people will be forced to follow a different legal path with their claim. Because of this, we have put together this handy RTA guide, which explains in plain English what an RTA claim is, how you can access support and what the new process will look like.



Should the worst happen and you are involved in a road accident that wasn’t your fault, you’re likely to be eligible for justice in the form of compensation. Motorists are often rewarded substantial amounts of compensation, dependent upon the severity of the injuries caused, for both loss of earnings and covering the cost of medical expenses.

This means that people who suffer serious injuries – from whiplash right through to brain damage or loss of limbs – are able to access justice and, crucially, have legal experts guide them along the way.

Head of civil litigation at Hampson Hughes, Niamh Wilson, said: “The whiplash reforms that are coming into force this year mean hundreds of thousands of claimants each year will be forced to navigate the process alone, without the support of a qualified personal injury specialist.

“We have fought against these changes due to the impact they could have people’s access to justice.

“We are also concerned, as personal injury specialists that it will go against the notion that everyone should be treated equally in the eyes of the law.”

Despite this, Hampson Hughes remains committed to delivering five-star service to our clients and continue to fight for the very best outcomes.

Hampson Hughes Solicitors have an experienced and dedicated team of legal experts who specialise in Road Traffic Accidents. If you would like to discuss your experience with one of our team, please contact us on  or , for free, no obligation advice and support

Free Advice

We offer a free legal consultation
to every potential client

No Win No Fee

Many of our claims are offered on
No Win No Fee payment terms

Use our App

Our Free App allows you to
manage your compensation claim

Landscape TrustPilot Widget Mobile Landscape TrustPilot Widget


of our clients were
completely satisfied


of our clients would
use us again


of our clients would
recommend our services


in compensation
recovered for our clients

Screenshot of the Claim Test used to check if you have a claim

Find out how much you can claim with our compensation calculator

It's really quick and easy, find out in 30 seconds.

See what you're owed!
Call us FREE on

or request a call back