Start Your Claim Today

Send us your details, and one of our experts will be in touch.

Successfull form submission tick

Thanks for your details!

One of our legal specialists will review your details and call you back within 24 hours to discuss this further.

Alternatively to speak to a specialist
for FREE call us now on

Successfull form submission tick

Thanks for your feedback!

We take all of our feedback seriously so we can learn what we're doing right, wrong and how we can improve.

If you would like to speak to us regarding your feedback please email us at

Travel Law: New Pre-Action Protocol

The Pre-Action Protocol for Resolution of Package Travel Claims became effective on 7th May 2018. It introduced the fixed costs regime in CPR45 to package holiday claims (cruise ships excluded).

The PAP was introduced following a campaign by ABTA to clamp down on dishonest sickness claims and their associated costs. This came to light after some recently publicised fraudulent claims, many of which resulted in the imprisonment of claimant holidaymakers.

The move has been welcomed by insurance solicitors BLM, who stated it was ‘right to take uncertainty out of the process for all parties involved’.

However, The Law Society has urged the MOJ not to restrict genuine claims in efforts to clamp down on fraud. But did state that insurers should not entertain claims which lack legal merit.

It is expected the reforms will bring a significant decrease in holiday illness claims, which have increased 500% in recent years.

Free Advice

We offer a free legal consultation
to every potential client

No Win No Fee

Many of our claims are offered on
No Win No Fee payment terms

Use our App

Our Free App allows you to
manage your compensation claim

Landscape TrustPilot Widget Mobile Landscape TrustPilot Widget

9/10

of our clients were
completely satisfied

9/10

of our clients would
use us again

9/10

of our clients would
recommend our services

65M

in compensation
recovered for our clients

Screenshot of the Claim Test used to check if you have a claim

Find out how much you can claim with our compensation calculator

It's really quick and easy, find out in 30 seconds.

See what you're owed!
Call us FREE on

or request a call back