£2,600 Secured for Holiday Illness in Melia Sharm, Egypt
Our travel law team were recently instructed by a client whose trip to Egypt was ruined by holiday illness.
Our client booked a 2 week stay at the all inclusive Melia Sharm hotel with tour operators Thomas Cook.
However, not long after arriving at the resort, our client noticed evidence of poor hygiene standards, particularly in the hotel restaurant.
According to our client, food in the restaurant appeared undercooked, reheated and was often left uncovered for prolonged periods of time. Our client also reported drinks that appeared to be watered down.
Our client began to feel unwell and sought medical attention with the hotel doctor. They were prescribed medicine in the form of tablets and injections for their symptoms, which included vomiting, nausea, fatigue, high temperature and stomach cramps, as well as diarrhoea gas.
Our expert Travel Law team secured this client a total of £2,600 in compensation.
Head of Travel Law here at Hampson Hughes, Shiamli Mehta-Cronie said:
“Holiday sickness is distressing but unfortunately not uncommon. I am acting for hundreds of holidaymakers who have also experienced illness abroad.
“In the majority of cases the problem is down to substandard food hygiene at hotels, an issue which can leave British tourists wishing they hadn’t bothered travelling at all.
“However, legal action can be taken if you feel more could have been done to prevent your becoming ill. The Package Travel Regulations protect holidaymakers who book package holidays through reputable tour operators such as Thomson, First Choice and Thomas Cook.
“If this applies to you then we’d encourage you to get in touch. Suffering with diarrhoea and vomiting as a result of poor hygiene whilst on holiday is simply unacceptable and action can be taken.”
Holiday sickness claims – expert advice
If you believe that your holiday illness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:
•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)
For further information on holiday sickness compensation, and to discover how much compensation you could be entitled to, call our expert team of travel law solicitors today for instant answers. Whatever your experience with holiday sickness, we may be able to help. We offer you a FREE no-obligation consultation. Call 0800 888 6 888 or email [email protected]