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£3,300 Secured for Holiday Illness in Cyprus

Our travel law team were recently instructed by a couple of clients who suffered from severe holiday illness caused by poor hygiene standards at their choice of hotel.

Our clients booked a fourteen night stay at the Louis Phaethon Beach Club in Paphos, Cyprus in June 2014 and the holiday was booked as an all-inclusive package deal with Thomson.

As soon as they arrived, our clients noticed a strong smell of sewage around the hotel grounds.

When our clients visited the hotel restaurant, they witnessed a number of cats walking around the eating areas. They also saw a high volume of insects including and cockroaches near food that was often left uncovered for long periods of time. Our clients claim that the food often appeared under-cooked and reheated, and that meat was covered in thick sauces, making it difficult to know what they were eating.

Just three days into their holiday, our clients began to feel unwell. They both suffered symptoms including stomach cramps, diarrhoea, vomiting and fatigue. Our clients pertain that their symptoms were a direct result of the poor levels of hygiene at the hotel, especially with regards to the all-inclusive restaurant.

Our expert Travel Law team managed to secure a total of £3,300 compensation for our clients.

Shiamli Mehta-Cronie, head of Travel Law here at Hampson Hughes, said:

“I am pleased we were able to secure a successful outcome in this case. Everyday we are the lawyers of choice for hundreds of holidaymakers who have been unfortunate enough to fall ill whilst on holiday.

“In most cases the problem is down to insufficient food and hygiene standards at hotels which the tour operator is responsible for.”

Holiday sickness claims – expert advice

If you believe that your holiday illness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:

•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)

For further information on holiday sickness compensation, and to discover how much compensation you could be entitled to, call our expert team of travel law solicitors today for instant answers. Whatever your experience with holiday sickness, we may be able to help. We offer you a FREE no-obligation consultation. Call 0800 888 6 888 or email

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