£4,500 Secured for Holiday Illness in Egypt
We were recently instructed by two clients who contracted infective gastroenteritis, a type of holiday illness, whilst on holiday in Egypt.
Our clients booked a 10 night stay at the Jaz Mirabel Park Hotel in Egypt. The trip was booked an all-inclusive package deal with tour operator Thomson.
However, just a few days into their holiday, our clients began to suffer with stomach cramps, headaches, temperature and fatigue. They aver that their illness was caused by the poor food and hygiene standards in their hotel, particularly in relation to the food served.
Our clients report: Food was under-cooked in the hotel restaurant and was not served at the right temperature; food appeared reheated and was left out for long periods of time; staff members did not wear gloves when handling the food.
According to the claimants, cutlery and crockery appeared dirty and the food available was generally of a poor standard.
Our clients also claim that their room was not cleaned on a regular basis.
Our expert Travel Law team managed to secure a total of £4,500 compensation for our clients.
Following the successful outcome our clients said:
“Class service from start to finish and a positive result.”
“Thank you to all at Hampson Hughes Solicitors.”
Holiday sickness claims – expert advice
If you believe that your holiday illness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:
•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)
For further information on holiday sickness compensation, please see our Package Holiday Claims page.
To discover how much compensation you could be entitled to, call our expert team of travel law solicitors today for instant answers. Whatever your experience with holiday sickness, we may be able to help. We offer you a FREE no-obligation consultation. Call 0800 888 6 888 or email [email protected].