Start Your Claim Today

Send us your details, and one of our experts will be in touch.

Successfull form submission tick

Thanks for your details!

One of our legal specialists will review your details and call you back within 24 hours to discuss this further.

Alternatively to speak to a specialist
for FREE call us now on

Successfull form submission tick

Thanks for your feedback!

We take all of our feedback seriously so we can learn what we're doing right, wrong and how we can improve.

If you would like to speak to us regarding your feedback please email us at

Success at trial for UK holiday Makers.

The Travel Law team at Hampson Hughes recently won at trial and secured compensation for a couple whose stay at the Hotel Salgados Palace, Albufeira, Portugal was ruined by holiday illness.

Holiday illness

Unfortunately, just three days into their all-inclusive package holiday, the claimants began to feel unwell. They suffered symptoms including diarrhoea, stomach cramps and vomiting, along with nausea and fatigue. Medical attention was required.

Our clients’ holiday was ruined as a consequence.

In total, their symptoms lasted just under two weeks.

According to the claimants, food and hygiene standards at the hotel were not up to standard

Our clients report that meat and fish served in the hotel restaurant was served under-cooked and at the incorrect temperature. They believe the seafood may have been the cause of their illness.

Outcome

Despite reporting their illnesses and complaining,  the tour operator, Jet 2 disputed liability throughout the claim and refused to take responsibility for our clients’’ illnesses.

The matters proceeded to trial. The trial Judge supported our clients’ claims and settlement was secured on behalf of both of them.

Our expert Travel Law team managed to secure a total of £3923.00 in compensation for our clients on this occasion.

Here at Hampson Hughes we work with you to achieve the best result possible. We instruct likeminded experts and your case is in the best possible hands from the outset. We are with you every step of the way.

Following the successful trial, Mr Andre commented:

“The barrister appointed to represent us, couldn’t of acted in a more dignified manner if he tried.”

Holiday illness claims – expert advice

If you believe that your holiday illness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:

• Note all important dates
• Report any hygiene issues to your holiday rep
• Document any suspected poor hygiene (e.g. photo, video)

Whatever your experience with holiday illness, we may be able to help. Call our expert team of travel law solicitors today for a FREE no-obligation consultation. Call or email .

For further information on holiday illness compensation, please see our Package Holiday Claims page.

Free Advice

We offer a free legal consultation
to every potential client

No Win No Fee

Many of our claims are offered on
No Win No Fee payment terms

Use our App

Our Free App allows you to
manage your compensation claim

Landscape TrustPilot Widget Mobile Landscape TrustPilot Widget

9/10

of our clients were
completely satisfied

9/10

of our clients would
use us again

9/10

of our clients would
recommend our services

65M

in compensation
recovered for our clients

Screenshot of the Claim Test used to check if you have a claim

Find out how much you can claim with our compensation calculator

It's really quick and easy, find out in 30 seconds.

See what you're owed!
Call us FREE on

or request a call back