Our dedicated team of Travel Law solicitors recently secured compensation for a holidaymaker who fell severely ill with food poisoning whilst on a luxury holiday in Boa Vista, Cape Verde.
5* hotel – disappointed
Our client booked an all-inclusive week long stay at the 5* ClubHotel Riu Karamboa with tour operators Thomas Cook.
The claimant was very disappointed at the cleanliness of the hotel upon arrival, and more so after eating in the hotel restaurant.
Our client noted numerous food and hygiene issues, including: hot food added to cold food that had been left out for long periods of time and partially cooked food being served, which also appeared to have been reheated. Our client also noted a large number of stray cats that would wander in and around the eating areas of the hotel.
According to our client, the general cleanliness of the hotel was sub par and was not of a 5* standard.
Unfortunately, after a few days at the ClubHotel Riu Karamboa, the claimant began to suffer with symptoms such as severe diarrhoea; abdominal cramps; vomiting and nausea.
Our client avers that their symptoms were as a result of food poisoning caused directly by the poor food and hygiene standards at the Riu Karamboa.
Our expert Travel Law team secured a total of £2,000 compensation for our client on this occasion.
Holiday Illness Claims – Expert Advice
If you believe that your holiday illness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:
•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)
For further information on holiday sickness compensation, please take a look at our Package Holiday Claims page.
To discover how much compensation you could be entitled to, call our expert team of travel law solicitors today for instant answers. Whatever your experience with holiday sickness, we may be able to help. Whatever your experience with holiday sickness, we may be able to help. We offer you a FREE no-obligation consultation. Call 0800 888 6 888 or email [email protected].