Start Your Claim Today

Send us your details, and one of our experts will be in touch.

Successfull form submission tick

Thanks for your details!

One of our legal specialists will review your details and call you back within 24 hours to discuss this further.

Alternatively to speak to a specialist
for FREE call us now on

Successfull form submission tick

Thanks for your feedback!

We take all of our feedback seriously so we can learn what we're doing right, wrong and how we can improve.

If you would like to speak to us regarding your feedback please email us at

Cleaning firm fined after employee’s fall

A cleaning company has landed in court for safety failings after one of its employees sustained life-changing injuries when he plunged six metres through a fragile roof light.

What happened?

Cleansafe Services (UK) Ltd, had sent a small team to carry out a contract-clean of 24 acrylic roof lights at a car rental premises in Eastbourne.

One of the workers, who would rather not be named, had just returned to the roof after inspecting a cleaned light from ground level. As he did, he stepped onto a roof light and the acrylic gave way, sending him plummeting to the concrete floor below.

The 36-year-old suffered a complex skull fracture and brain damage, several broken ribs and multiple arm and wrist fractures. He was in hospital for nearly two months, part of the time in an induced coma, and has been unable to return to work.

Additionally, he has lost his sense of taste and smell, has impaired sight in one eye and is totally deaf in one ear.

An investigation into the accident found that the safety precautions taken by the company were ‘grossly inadequate’.

The injured worker and his colleague had reached the roof using a mobile elevating platform but had taken only six scaffold boards to stand on while jet-washing the roof lights. However, the investigation found that Cleansafe could have hired a mobile working platform that had an extended reach – making it unnecessary to even go on the roof; or used proper crawling boards with handrails and netting inside the building.

What was the outcome?

Cleansafe Services (UK) Ltd pleaded guilty to breaching the Work at Height Regulations, and was fined a total of £60,000 and ordered to pay £5,741 in costs.

HSE inspector, Amanda Huff, said:

“The victim of this case suffered life-threatening, and now life-changing,
injuries and there is no doubt that this could have been a fatality.

“Cleansafe Services is a commercial company operating throughout the
country but had no experience of working on fragile roofs. The
risk assessment was not fit for the purpose and the result
was the limited safety measures it took to protect the
workforce were grossly inadequate.”

If you have been affected by an accident at work, and you would like expert advice, contact Hampson Hughes Solicitors today on 0800 888 6888 or email

Source: View article

Free Advice

We offer a free legal consultation
to every potential client

No Win No Fee

Many of our claims are offered on
No Win No Fee payment terms

Use our App

Our Free App allows you to
manage your compensation claim

Landscape TrustPilot Widget Mobile Landscape TrustPilot Widget


of our clients were
completely satisfied


of our clients would
use us again


of our clients would
recommend our services


in compensation
recovered for our clients

Screenshot of the Claim Test used to check if you have a claim

Find out how much you can claim with our compensation calculator

It's really quick and easy, find out in 30 seconds.

See what you're owed!
Call us FREE on

or request a call back