Month: April 2020

Frequently Asked Questions – Covid-19

In response to COVID-19, we have put a number of measures in place to protect our staff, clients and contacts whilst ensuring the safe continuation of the business.

Business is as usual, but with various temporary changes. Our employees have been given the appropriate measures to allow them to work from home. Whilst also protecting the health and wellbeing of our clients. However, we are operating on a reduced workforce.

We are doing everything we can to ensure we retain our high level of service. But, please bear with us, as some replies may be slower than usual.

How do I contact you during this time?

The phone lines are diverted to our staff’s mobile phones, so they are able to take your calls during this time. They also have access to e-mails as normal.

Existing client

If you are an existing client and need to contact your file handler, please call their direct line or email. If you are unsure of this, then call the main line: 0800 888 688 and we will happily transfer you to the right person.

New client

If you are a new client and need to make a claim for Personal Injury or Medical Negligence, you can do so by: Contact Form, email: info@hampsonhughes.com or call 0800 888 6888.

Will my claim be affected?

We are doing everything we can to retain our high level of service. We have the right facilities and agreements with third parties in place to minimise delays.

  • Request for records and appointments will be made digitally.
  • Medical records and documents will be sent to experts digitally opposed to post.

But, it is important that you assist with any requests made by your solicitor to ensure the smooth running of your claim.

Will I still receive my compensation?

Our accounts team are still able to process payments whilst working at home. Therefore, there should not be any delays to payments being made. If an issue arises, we will contact you.

I have an appointment with my Solicitor

If you have a scheduled face-to-face appointment with your solicitor, we will be in touch to discuss alternative arrangements. We have Video Apps in place to continue with the agreed appointment.

Do I still need to attend a Medical Appointment?

If you already have a medical appointment arranged, you should still attend. Unless you are in a period of self-isolation or the medical expert has reschedule to minimise risk. If you wish to cancel the appointment, please let us know.

We are also working closely with our medical agencies to minimise cancellations. If this is the case, we are doing certain types of medical examinations via Skype to avoid any delays in your claim. If this applies to you, we will be in touch to discuss alternative arrangements.

I am due to attend court. Do I still go?

The majority of Courts are rescheduling hearings and trials to minimise large gatherings and social risk. You may be required to attend via Video or Telephone. If this is the case, we have arrangements in place with the courts for video hearing. The same also applies if you have a conference with counsel. If this affects you, we will be in touch immediately to suggest your options.

Hampson Hughes

We will of course continue to watch carefully for new developments as the situation unfolds and adapt our policies accordingly. However, if you have any immediate questions or require any further information; please direct these requests to your File Handler in the first instance, who will aim to respond to you within a 48-hour period.

£2,850 awarded in compensation for Road Traffic Accident

Our client was proceeding along Lodge Lane, Liverpool, when the defendant who was driving a ford focus failed to pay due care and attention whilst turning right at a junction causing a collision with our client’s vehicle.

Our client suffered soft tissue damage with discomfort to her neck, back and shoulders along with headaches for six months. She also suffered from psychological symptoms such as shock and severe travel anxiety for a number of weeks. She was also unable to attend the gym due to her injuries.

Liability was admitted in this case and we managed to secure a total of £2,850 in compensation.

Have you been involved in a Road Traffic Accident?

If you’ve been injured on the road due to an accident that wasn’t your fault, then you could be entitled to claim road traffic accident compensation. Whether you’ve suffered a minor injury or something more serious, our Road Traffic Accident Solicitors can help you to claim the compensation that you deserve.

Call 0800 888 6 888 or send an email to info@hampsonhughes.com

£3,968 in compensation for passenger involved in Road Traffic Accident

Our client was a passenger in her friend’s vehicle, which was stationary at a set of traffic lights on Walton Road, Liverpool when the defendant who was driving a Silver Vauxhall failed to stop and collided with the rear of our clients vehicle.

Our client suffered from soft tissue damage to her wrist and whiplash type injuries to her neck, back and shoulders. She also suffered from travel anxiety as a result of the incident. The medical expert recommended physiotherapy to aid our client’s recovery.

She also reported that her usual tasks of childcare, cooking, DIY, lifting items and sleep had been moderately restricted.

Liability was admitted from the outset and a total of £3,968 was awarded in compensation.

Commenting on the successful outcome of the case, our client said ‘’ Impeccable service from Chris. Amazed with the quality of service I received.’’

Have you been involved in a Road Traffic Accident?

If you’ve been injured on the road due to an accident that wasn’t your fault, then you could be entitled to claim road traffic accident compensation. Whether you’ve suffered a minor injury or something more serious, our Road Traffic Accident Solicitors can help you to claim the compensation that you deserve.

Call 0800 888 6 888 or send an email to info@hampsonhughes.com

£2,316 in compensation for rear-end collision

Our client was correctly proceeding on Herne Bay Road, Whitstable, when the defendant who was driving a Vauxhall Corsa failed to maintain a safe braking distance and collided into the rear of our Clients vehicle. This then caused our client to collide with the vehicle in front.

Our client suffered from whiplash type injuries to his neck and shoulders which lasted around 4 months. He also reported that his usual activities of golfing were restricted as a result of the incident.

Liability was admitted in this case and a total of £2,316 was awarded in compensation.

Commenting on the successful outcome of the case, our client said: ‘’HH did everything they said they would, and gave good advice that led to a higher payout than I would have received otherwise’’

Have you been involved in a Road Traffic Accident?

If you’ve been injured on the road due to an accident that wasn’t your fault, then you could be entitled to claim road traffic accident compensation. Whether you’ve suffered a minor injury or something more serious, our Road Traffic Accident Solicitors can help you to claim the compensation that you deserve.

Call 0800 888 6 888 or send an email to info@hampsonhughes.com

Client awarded £2,329 for Workplace Accident

Our client was proceeding with his normal work duties. The head chef was cleaning around the bench where our client was working when he knocked over a number of industrial chopping boards which fell on to our clients foot.

He experienced immediate severe pain over his left foot. He attended Halton Hospital where X-rays were taken and were reported as a crush injury. He was unable to weight bear on his left leg due to the severity of the pain in his foot. He developed rapid bruising over his foot and swelling the next day. The swelling resolved three to four weeks later, the pain resolving six weeks after the accident.

Our client was absent from work for four to five days as a result of his injuries, and as he was self-employed, incurred financial losses due to this absence. He experienced difficulties at work as the pain in his left foot was aggravated by standing for prolonged periods. Our client also reported restricted domestic chores for four to five weeks following the accident and difficulties with vacuuming and mopping.

A total of £2,329 was secured in compensation.

Accident at Work

If you have suffered an injury at work you could be entitled to personal injury compensation, take a look at our Accidents at Work page for more information.

Remember, we offer you a FREE no-obligation consultation – discover today whether you have a claim. Speak to one of our professional and friendly advisers today on 0800 888 6 888 or email claims@hampsonhughes.co.uk.

£5,383 secured in compensation for Workplace Accident

Our client was in the course of his employment in Liverpool when a radiator fell from a wall onto his foot. Our client attended A&E where an xray was performed and he was treated with a splint.

Our client, could not put pressure on his foot for three to four weeks. He also suffers from throbbing discomfort to his left big toe when standing for long periods. He had to take two weeks of work following on from the accident and his usual activities of football and boxing have been severely restricted.

A total of £5,383 was secured in compensation.

Commenting on the successful outcome, he said: “Absolutely smooth service couldn’t fault Nicholas in the slightest. Thank you again”.

Accident at Work

If you have suffered an injury at work you could be entitled to personal injury compensation, take a look at our Accidents at Work page for more information.

Remember, we offer you a FREE no-obligation consultation – discover today whether you have a claim. Speak to one of our professional and friendly advisers today on 0800 888 6 888 or email claims@hampsonhughes.co.uk.

£1,640 awarded in compensation for Road Traffic Accident

Our client was proceeding along Rice Lane in Liverpool when The defendant who was driving a Black BMW negligently performed a U turn when it was unsafe colliding with our clients Ford Focus.

Our client suffered from soft tissue damage and discomfort to his neck and back. Liability was admitted and a premedical offer was put forward which our Client accepted.

A total of £1,650 was awarded in compensation.

Commenting on the service received, our client said: ‘’Just like to say thank you to the team at Hampson Hughes. I have never been through this sort of process before and the team couldn’t have made it any smoother’’.

Have you been involved in a Road Traffic Accident?

If you’ve been injured on the road due to an accident that wasn’t your fault, then you could be entitled to claim road traffic accident compensation. Whether you’ve suffered a minor injury or something more serious, our Road Traffic Accident Solicitors can help you to claim the compensation that you deserve.

Call 0800 888 6 888 or send an email to info@hampsonhughes.com