Tag: illness abroad Turkey

Holiday Injury Leaves Toddler Brain Damaged

Posted on May 8, 2017 by - Children's Accidents, Package Holiday Claims

Stanley Birch was on a luxury holiday with his parents at a five star resort in Bodrum, Turkey when the holiday injury took place in 2014.

Holiday injury

Stanley was lying on a sunbed when a heavy speaker fell off a nearby balcony, falling 15 meters before landing on the two year old’s head. His parent’s feared he may be dead, as he lay motionless in a pool of blood by the pool.

A doctor staying at the hotel, the Yasmin Resort in Turgutreis, picked him up and he was rushed to a nearby hospital. Staff at the Bodrum Hospital operated on Stanley for over three hours.

Severe brain damage

The two year old was left with severe brain damage after surgeons found an epidural haematoma and were required to drain excess blood off his brain. Stanley also needed 20 staples to his head and ten stiches to his face following the incident.

Now six, Stanley’s development has been affected and his parent’s say he suffers with behavioural issues as a result of his injuries. He has to attend regular monthly check ups and his brain development is closely monitored.

Holiday injury compensation from TUI

Stanley and his family are potentially now looking at a potential payout of hundreds of thousands of pounds in personal injury compensation from holiday tour operator, TUI.

Stanley’s mother, Amy, said:

‘It was horrible.

‘Stanley had just woken up, and we were by the pool a few metres from him. Then I heard this bang and everyone was screaming.

‘I turned round and saw him lying still. He was off the sun lounger, which was completely smashed. I thought he was dead.

‘He wasn’t crying, I knew something was wrong because I knew he should be crying.

‘The ambulance came and he was in and out of consciousness when they got him to the hospital.

‘He was in there for three hours where they discovered he had suffered a tear to his main artery.’

His father, Mitchell, added:

‘He is happy and doing well, and we are lucky he is alive. But no-one knows for sure if he will develop 100 percent as he should have.

‘It is very stressful thinking how what happened on that day could still change his life now.’

Thomson accepted liability last year, but it is unlikely Stanley will receive any compensation until he is at least 18. This is because professionals won’t know exactly what effect his injuries will have until he comes to key moments in his life, such as school and exams.

TUI’s response

A spokeswoman for Thomson and First Choice said:

‘We can confirm that an incident took place at the Yasmin Resort in Bodrum on 12th June 2014 and as a result a child was taken to hospital.

‘Our resort team offered every possible support and assistance at the time of and in the aftermath of the incident, conducting a full investigation to understand what happened.

‘Our Welfare Team based in the UK were also in direct contact with the customers and continued to offer the necessary support.

‘As this case is now subject to legal proceedings it would be inappropriate to comment further.’

Holiday injury claims – expert advice

Holiday injury compensation may be available where your non-fault injury is the result of professional negligence at any stage of your package holiday. This also includes negligence on behalf of service providers working in conjunction with your tour operator.

If you believe that your tour operator could have taken reasonable steps towards preventing your injury, contact us today on 0800 888 6888 or email . Hampson Hughes Solicitors’ dedicated team of holiday injury solicitors could help you to secure maximum personal injury compensation.

Source: Metro

Woman Awarded Over £4,000 Holiday Illness Compensation

Posted on May 2, 2017 by - Package Holiday Claims

A woman from Oldham has received over £4,000 in holiday illness compensation after she contracted Salmonella while in Cuba.

Holiday illness – Salmonella

Deborah Beswick and her husband travelled to the 4* Tryp Cayo Coco resort in Cuba for a two week holiday in September 2015. However after just a week at the resort, Mrs Beswick was struck with severe holiday illness. Her symptoms included vomiting, diarrhoea and stomach cramps.

Upon the couple’s return to the UK, Mrs Beswick’s holiday illness symptoms worsened. She attended an out-of-hours GP at Manchester Royal Hospital, as well as visiting her own GP, where tests revealed that she had contracted Salmonella food poisoning. Doctor’s warned Mrs Beswick that her symptoms are not due to subside until July 2017, meaning that her ‘holiday illness’ will have lasted a total of 22 months.

‘Alarming’ food and hygiene standards

Mrs Beswick avers that her holiday illness symptoms were a direct result of the ‘alarming’ food and hygiene standards and practises she witnessed at the Tryp Cayo Coco.

According to Mrs Beswick, during her stay at the 4* resort she witnessed:

• Food was left uncovered and exposed to flies
• Birds flying around the buffet restaurant
• Food that appeared to have been reheated
• Food that was reused for several meals throughout the day
• Food that was left for prolonged periods of time at room temperature

Payout

After seeking legal advice, Mrs Beswick was awarded a total of £4,700 in holiday illness compensation from tour operator Thomas Cook.

Holiday illness compensation claims – expert advice

If you believe that your holiday sickness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:

•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)

Whatever your experience with holiday illness, we may be able to help. Call our expert team of travel law solicitors today for a FREE no-obligation consultation. Call 0800 888 6 888 or email .

For further information on holiday illness compensation, please see our ‘Package Holiday Claims’ page.

Source: Oldham Evening Chronicle

Over £3,000 in Damages Secured for Illness Abroad

Posted on December 20, 2016 by - Package Holiday Claims, Success Stories

Image of a beach in Side, Turkey

Our team of dedicated Travel Law solicitors recently took instruction from a client whose luxury holiday to Turkey was ruined by holiday illness.

Mr Field booked a two week stay at the Barut Arum Hotel in Side, Turkey with tour operators TUI UK LTD in September 2015.

Poor Food Hygiene Standards

Unfortunately, within the first few days of his stay at the 4* hotel, Mr Field noticed that food hygiene standards were not to an acceptable standard.

Our client reports:

• Buffet Style food service which was often tepid in temperature and left uncovered for extended periods of time.
• A lot of flies around the eating area
• Food appeared to be reheated
• Certain food were being recycled for use in other meals
• Members of the catering staff were not wearing gloves when handling the food products
• Hot food was being added to trays containing cooler food of the same type.
• Drinks served tasted as if they were watered down
• Ice in drinks which were believed to be made from local tap water

As Mr Field had booked the holiday as an all-inclusive package deal, he had paid in advance for the hotel to provide his daily meals. However, after a few occasions of eating here, our client began to feel unwell.

Illness Abroad

Mr Field complained of suffering symptoms including diarrhoea; stomach pains and vomiting, as well as nausea and fatigue.

Whilst in Turkey, our client sought medical attention from the hotel doctor and was taken to hospital where he was administered with an intravenous drip. Mr Field was discharged from hospital the following day.

Our expert Travel Law team managed to secure a total of £3,050 in holiday illness compensation for Mr Field

Holiday Illness Claims – Expert Advice

If you believe that your holiday illness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:

•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)

For further information on compensation for illness abroad, please take a look at our ‘Package Holiday Claims’ page.

To discover how much compensation you could be entitled to, call our expert team of travel law solicitors today for instant answers. Whatever your experience with holiday sickness, we may be able to help. We offer you a FREE no-obligation consultation. Call 0800 888 6 888 or email .

£2,100 Secured for Holiday Illness in Egypt

Posted on November 3, 2016 by - Package Holiday Claims, Success Stories

Image of the coast of the Red Sea at sunset

We were recently instructed by a holidaymaker who contracted holiday illness due to poor hygiene standards on their Egyptian getaway.

Our client had booked an all-inclusive package holiday at The Grand Hotel in Sharm El Sheikh in Egypt for one week.

However, just two days into their holiday, they began to suffer stomach cramps, sever diarrhoea, nausea and fatigue, all of which lasted around 13 days.

Our client attended a pharmacy whilst abroad and was prescribed medication to help relieve their symptoms.

According to the claimant, hygiene standards at The Grand Hotel appeared very poor, particularly in relation to the hotel restaurant and the food it served. They claim that food was under-cooked, appeared reheated and was left out for long periods of time.

Furthermore, our client was not the only holidaymaker at The Grand Hotel struck by illness, as they spoke with other guests suffering from similar symptoms.

Our expert Travel Law team managed to secure a total of £2,100 compensation for our client.

Following the successful outcome our client said:

“I am incredibly pleased by the outcome of my claim. I literally sat back and waited for my settlement. I never thought it would be this easy or go so smoothly. I really can’t thank Hampson Hughes Solicitors enough.”

Holiday illness claims – expert advice

If you believe that your holiday illness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation.

For further information on holiday sickness compensation, please see our ‘Package Holiday Claims’ page.
To discover how much compensation you could be entitled to, call our expert team of holiday illness solicitors today for instant answers. Whatever your experience with holiday sickness, we may be able to help. We offer you a FREE no-obligation consultation. Call 0800 888 6 888 or email .

Over £11,000 Awarded after Family Holiday Ruined

Posted on October 21, 2016 by - Package Holiday Claims, Success Stories

Image of clear blue sea white sandy beach and clear blue sky in the Dominican Republic

Our expert Travel Law team recently secured compensation for five clients after their family holiday to Turkey was ruined by poor food and hygiene standards at their chosen hotel.

The family of eight booked a ten day stay at the Sunrise Park Resort and Spa, in Antalya, Turkey with tour operators Thomas Cook.

Unfortunately, just a few days into their stay five family members began to suffer symptoms relating to food poisoning. All five were struck down with severe stomach cramps, diarrhoea (with gas), vomiting and fatigue.

According to our clients, the food and hygiene standards at the hotel were very poor, particularly in the hotel restaurants.

They claim that food was not served at the right temperature, appeared reheated and was left out uncovered for long periods of time. There also did not appear to be any suitable form of refrigeration and staff did not wear gloves when handling food.

Our clients also claim that the restaurant itself, along with the crockery and cutlery available to hotel guests, was ‘filthy’. The claimants also reported sighting cats roaming freely around the resort.

Due to the nature of their symptoms, our clients’ family holiday was completely ruined, not just for themselves, but for the three family members who did not become unwell.

On this occasion, we managed to secure a total of £11,450 in compensation for our clients.

Our clients were extremely happy with the successful outcome and said of the claims process with Hampson Hughes:

“We are very happy with the service we have received and would definitely recommend Hampson Hughes Solicitors to a friend!”

Holiday Illness Claims – Expert Advice

If you believe that your holiday illness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:

•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)

For further information on holiday sickness compensation, please take a look at our Package Holiday Claims page.

To discover how much compensation you could be entitled to, call our expert team of travel law solicitors today for instant answers. Whatever your experience with holiday sickness, we may be able to help. We offer you a FREE no-obligation consultation. Call 0800 888 6 888 or email .

Holidaymaker Receives £3,000 for Food Poisoning Abroad

Posted on October 6, 2016 by - Package Holiday Claims, Success Stories

Image of a Dominican Republic flag blowing in the wind on a wooden jetty

The Travel Law team here at Hampson Hughes Solicitors were recently instructed by a client who fell severely ill whilst on a luxury holiday in the Dominican Republic.

5* Holiday Ruined

Daniel booked a two week stay at the 5* Grand Palladium Palace Resort Spa & Casino in the Punta Cana area with tour operators Thomson.

Unfortunately, not long into his stay at the 5* resort, he began to suffer symptoms associated with bacterial gastroenteritis or food poisoning. Daniel complained of suffering stomach cramps, diarrhoea and vomiting, which lasted for around thirteen days.

Poor Standards in Restaurant

As the luxury holiday was booked as an all-inclusive package, Daniel ate at the restaurants within the hotel throughout his stay there. However, according to our client, the food and hygiene levels within those restaurants were not of a five star standard.

Daniel claims that food was under-cooked, appeared to have been reheated, was left out for long periods of time and that cutlery and crockery provided to guests was dirty.

Complaint Ignored

On one occasion, Daniel complained to a waiter in the hotel restaurant that the chicken he had served was raw. According to our client, the waiter took this back to the kitchen, only to return with another portion of raw chicken.

Whilst at the hotel, Daniel reported his illness to hotel reception. He did not visit the hotel doctor due to the expense, instead choosing to self-medicate.

Our expert team of Travel Law solicitors managed to secure a total of £3,000 compensation for Daniel.

Holiday Illness Claims – Expert Advice

If you believe that your holiday illness or food poisoning symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:

•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)

For further information on holiday sickness compensation, please take a look at our Package Holiday Claims page.

To discover how much compensation you could be entitled to, call our expert team of travel law solicitors today for instant answers. Whatever your experience with holiday sickness, we may be able to help. Whatever your experience with holiday sickness or food poisoning abroad, we may be able to help. We offer you a FREE no-obligation consultation. Call 0800 888 6 888 or email .

Over £6,000 Secured for Holiday Illness in Egypt

Posted on October 4, 2016 by - Package Holiday Claims, Success Stories

Image of shop and restaurants in Hurghada Bay Egypt

Our Travel Law team were recently instructed by three clients after their luxury holiday to Egypt was ruined by holiday illness.

Family holiday ruined

Katherine, Michael and Thomas booked a week long stay at the Steigenberger Aqua Magic Hotel in Hurghada, Egypt with tour operators Thomas Cook.

However, not long into their holiday, all three began to suffer symptoms associated with food poisoning.

Our clients complained of suffering stomach cramps, diarrhoea, temperature and feelings of fatigue for a total of fourteen days. Katherine, Michael and Thomas all ate at the hotel restaurant as their holiday was booked as an all-inclusive package. They aver that their symptoms were caused by the poor food and hygiene standards at the Steigenberger Aqua Magic Hotel.

‘Dirty’

During their stay, our clients claim that food served in the restaurant was under-cooked, appeared to have been reheated and was left out for long periods of time. All three also witnessed flies and insects around the hotel’s eating areas and claim that cutlery and crockery provided was also dirty.

Overall, our clients claim that the food and the restaurant itself was of a very poor standard.

Our expert Travel Law team managed to secure a total of £6,100 compensation for our clients in this case.

Holiday Illness Claims – Expert Advice

If you believe that your holiday illness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:

•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)

For further information on holiday sickness compensation, please take a look at our Package Holiday Claims page.

To discover how much compensation you could be entitled to, call our expert team of travel law solicitors today for instant answers. Whatever your experience with holiday sickness, we may be able to help. We offer you a FREE no-obligation consultation. Call 0800 888 6 888 or email .

Holidaymaker Falls Severely Ill in Cuba

Posted on September 29, 2016 by - Package Holiday Claims, Success Stories

Image of a white sandy beach and blue sea in Cayo Coco Cuba

We were recently instructed by a client who suffered food poisoning whilst on a luxury Cuban holiday.

Tropical Island Holiday

Stephen booked to stay at the all-inclusive 4* Sol Cayo Coco, situated on the tropical island of Cayo Coco, Cuba, for two weeks. The holiday was booked as a package deal through tour operators Thomas Cook.

However, after arriving at the hotel it was immediately obvious to our client that levels of hygiene within the hotel were not at an acceptable standard.

Poor hygiene standards

Stephen claims there was a strong smell of sewage that was noticeable throughout the hotel, faeces was found on the floor and the majority of toilets within the hotel were blocked and overflowing.

Stephen also claims that his room was not cleaned regularly and that towels/linens were not changed during his stay. Furthermore, appliances provided in his hotel room, such as the shower, were not in good working condition.

Hotel restaurant – ‘dirty’

As our client had booked an all-inclusive stay at the Sol Cayo Coco, he ate at the hotel restaurant each night during his holiday. According to Stephen, this was not a pleasant experience. Food served to guests was often left out uncovered for long periods of time, food was under-cooked and at times appeared to have been reheated.

Overall the standard of food available at the hotel was poor, as was the choice of dishes available. Furthermore, our client claims that the restaurant itself appeared ‘dirty’ and was infested with flies and insects. Stephen adds that the cutlery and crockery provided to guests also appeared unclean.

Symptoms

Unfortunately, just a few days into the holiday Stephen began to feel ill. He suffered various debilitating symptoms including vomiting and severe diarrhoea, as well as stomach cramps, nausea, fatigue and a high temperature.

Our client avers that his symptoms, which lasted a total of 20 days, were caused by the poor levels of hygiene at the Sol Cayo Coco.

Our expert Travel Law team managed to secure Stephen total of £2,400 in compensation.

Stephen was very pleased that we were able to secure the compensation he deserved and said following the result:

“Having been treated very badly by my tour operator, I turned to Hampson Hughes for help. The help and support I received from their Travel Law team was fantastic”

Holiday Illness Claims – Expert Advice

If you believe that your holiday illness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:

•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)

For further information on holiday sickness compensation, please take a look at our Package Holiday Claims page.

Discover how much compensation you could be entitled to and call our expert team of travel law solicitors today for instant answers. Whatever your experience with holiday sickness, we may be able to help. We offer you a FREE no-obligation consultation. Call 0800 888 6 888 or email .

Holiday sickness leaves lasting effects on toddler

Posted on June 22, 2016 by - Package Holiday Claims

A toddler, who was making good progress toilet training, was so ill whilst on holiday he will no longer use the potty.

Severe stomach cramps

The two year old, who fell ill at a Spanish holiday resort, went through fifty nappies in just seven days after suffering with severe stomach cramps and diarrhoea.

His parents, Nicola Beaumont and Craig Mitchell, also fell ill whilst staying at the 3* Sur Menorca Hotel, in the Punta Prima area of Menorca.

Whilst the family from Rotherham have now recovered from their symptoms, which included stomach cramps, diarrhoea and vomiting, they claim the holiday has had lasting effects on their son.

Nicola said:

“Our son was doing well with his potty training up until the holiday. However, he was so ill he got through two whole packets of nappies in less than a week. I think this experience has left him slightly traumatised as he won’t go near the potty now.”

To add insult to injury, Thomson – the company through which the holiday was booked, offered the family £80 in vouchers or a £60 cheque after they complained. The family have since sought legal advice and instructed Hampson Hughes Solicitors to seek compensation on their behalf after the holiday they’d saved for and looked forward to, was ruined.

‘The food was the worst part’

According to Nicola, hygiene standards within the hotel restaurant were poor. She told the team at Hampson Hughes Solicitors that the sausages available at breakfast were the hotdogs from the night before, only reheated, and raw chicken was served numerous times.

Photograph of the inside of a raw chicken nugget taken by Nicola at the Sur Menorca Hotel.

Photograph of the inside of a raw chicken nugget taken by Nicola at the Sur Menorca Hotel.

Mouldy bread

On one occasion, Nicola gave her toddler a hamburger from the snack bar, only to have to snatch it back when she noticed the inside of the bread bun was covered in mould. Nicola commented:

“The food was the worst part. For a 3*+ rated hotel I wasn’t expecting gourmet food every day. What I was expecting – quite wrongly it seemed – was properly cooked food, free from bugs and other items.”

After falling ill, both adults were unable to leave their room for a number of days and their son became very distressed. When they tried to speak to hotel staff about their illness, the couple were offered hand sanitizer and were told a hotel doctor could be called, at a cost of 60 Euros.

Other guest complaints

Nicola told Hampson Hughes Solicitors that other guests eating in the restaurant were experiencing similar issues, with several guests reporting glass inside jelly served to their children.

She also claims that one family was asked to leave the restaurant when they were caught taking photographs of the raw chicken they had been served.

Photograph taken by Nicola of the pool at the Sur Menorca Hotel.

Photograph taken by Nicola of the pool at the Sur Menorca Hotel.

Return to UK

Since returning from holiday Nicola has noticed complaints were not confined to her and the people she spoke with whilst abroad. A number of guests staying at the hotel at the same time as her and her family have expressed their disappointment via the holiday review site, Trip Advisor.

The reviews include multiple complaints of sickness and diarrhoea, an unclean restaurant and one guest even claimed that there had been faeces in the swimming pool which staff did nothing about.

There are also more reports of raw and substandard food with one guest even including photographs of a caterpillar that he found in his child’s dinner.

‘Overall, very disappointed’

From start to finish the family experienced problems. Upon first arriving at the hotel reception desk they say they were left disappointed when they had to struggle with three suitcases and a pram. They felt even more let down when the cleanliness of their room fell short of acceptable standards. Nicola told Hampson Hughes Solicitors:

“I could tell that the sheets hadn’t been changed once, as my son dropped a piece of chocolate on his bed at the start of the week and it was still there when we left.”

Things got worse when they arrived at the pool, which they said was ‘filthy’, with the water itself looking as though it was not cleaned regularly. Nicola continued:

“The pools weren’t clean; there were scum marks around the sides of the main pool and in the splash park for children. What’s more, leftover food and spilled drinks from the entertainment the night before was also left to rot around the pool area the following day. It was disgusting.”

Speaking about their overall experience at the Hotel Sur Menorca Nicola said:

“Craig and I are both very disappointed that our first holiday with our two year old son was ruined – no one wants to have to run to the loo constantly or be stuck in the rooms for days.

“Never in my life have I been on holiday and wanted to go home after three days. We were especially disappointed as we feel Thomson or the hotel didn’t care at all.”

Package holiday claims – specialist advice

Shiamli Mehta-Cronie, who heads up the Travel Law department at Hampson Hughes Solicitors said:

“This case of holiday sickness was clearly very distressing for the family but sadly not uncommon. I am acting for hundreds of holidaymakers who have also experienced illness abroad.

“In the majority of cases the problem is down to substandard food hygiene at hotels, an issue which can leave British tourists wishing they hadn’t bothered travelling at all.

“However, you can take legal action if you feel more could have been done to prevent your becoming ill. The Package Travel Regulations protect holidaymakers who book package holidays through reputable tour operators such as Thomson, First Choice and Thomas Cook.

“If this applies to you then we’d encourage you to get in touch. Being confined to your room with diarrhoea and vomiting as a result of poor hygiene is unacceptable and action can be taken.”

Start your holiday illness claim today

If you believe that your tour operator could have done more to prevent your symptoms of illness or injury, contact us today. Whether you have experienced illness or injury during your flight, whilst staying in your package deal hotel, or during an excursion arranged by a company working in conjunction with your tour operator, we can help. For further information, call 0800 888 6 888 or email

Children Struck With Vomiting Bug at Spanish Resort

Posted on June 10, 2016 by - Package Holiday Claims

In May this year, at least thirty children were reportedly hospitalised after falling ill at a hotel in Spain.

Marina Parc Hotel

It was reported that children staying at the Marina Parc hotel in Arenal D’en Castell, Menorca, experienced “severe sickness and diarrhoea” after playing in the hotel pool.

One guest at the hotel, Kevin Kiernan, was enjoying a two week stay with his partner and 10 month old daughter when his child became ill. Mr Kiernan claims the hotel provided the family with a dirty cot, staff failed to keep highchairs in the restaurant clean and that ‘scum’ was visible in the pool.

Projectile Vomiting

Mr Kiernan’s child was so violently sick – he claims at one point she was projectile vomiting – that she had to be taken to a Spanish hospital and was put on a drip.

Mr Kiernan has spoken out about his ordeal:

“One minute [my daughter] was smiling and laughing then she was violently sick it was very scary,

“Then when we cleaned her up but she was sick again. We were really worried.”

His daughter was kept in hospital for four days, but had to return for further tests. Whilst at the hospital, Mr Kiernan claims that he met other parents of sick children who were staying at the same hotel.

The family of three returned home to Wales five days earlier than planned. Once back home, their daughter was taken to Cardiff hospital and received further treatment.

First Choice

First Choice, with whom the holiday was booked, offered the family a travel voucher worth just £50 when he complained, according to Mr Kiernan.

A spokesman for First Choice has said:

“We are sorry to hear of the Kiernan family’s experience. As this is now subject to legal proceedings, it would be inappropriate for us to comment further.

“We closely audit all resorts to which we operate to ensure that health, hygiene and comfort levels are maintained in line with industry standards.”

Holiday Sickness Claims – Expert Advice

If you believe that your holiday illness symptoms are linked to poor hygiene standards within your package deal hotel, you may be entitled to holiday illness compensation. There are certain steps that you could take in support of your claim:

•Note all important dates
•Report any hygiene issues to your holiday rep
•Document any suspected poor hygiene (e.g. photo, video)

For further information on holiday sickness compensation, and to discover how much compensation you could be entitled to, call our expert team of travel law solicitors today for instant answers. Whatever your experience with holiday sickness, we may be able to help. We offer you a FREE no-obligation consultation. Call 0800 888 6 888 or email

Source: Huffington Post